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Entries in Delta Airlines (1)

Wednesday
Apr282010

EA's Volcano Vacation: A Follow-Up Thank You

Since we're careful with our pennies, we do not normally hand out free advertising on Enduring America, but I wanted to give a hat-tip to Delta Airlines.

During my recent extended stay in the US because of the volcanic eruption in Iceland, Delta's staff were a model of excellence. Unfailingly patient and diligent at a time of great stress, they found a way out of a difficult situation.

This is the second occasion for my gratitude: in December 2008, during an even greater crisis in which a family member's life was in jeopardy, Delta employees in the US were invaluable in their assistance.

So thanks to all at the airline for maintaining the highest standards of professionalism while never failing to be friendly and sympathetic to our difficulties.